This website is owned and operated by Grande Cheese Company. Here at Grande, we
recognize that many visitors to our website are concerned about the information
they provide to us, how we treat that information, and who receives that information.
practices for this website.
indicate the Policy's effective date on the first page of the Policy. All changes
will be effective immediately upon their posting to this website. Material changes
will be conspicuously posted on this website.
Types of Information We Collect
How Information is Collected
Contests and Promotions
Questionnaires and Surveys
How We Use Your Personal Information
Third Parties Who Provide Support Services to Grande
Data Ownership, Sharing and Transfer
Security of Information
Links to Other Websites
Choice and Control
Important Notice Regarding Children
How to Contact Us
At our website, we may collect both personally-identifiable information and aggregate
information that is not personally-identifiable.
Personally-identifiable information relates to you as an individual - e.g., name,
address, telephone number, e-mail address, demographic information, credit card
number, company information, information required to complete an order or your registration,
etc. We only collect personally-identifiable information from individuals who provide
it to us voluntarily and knowingly, such as by registering on our website to access
certain portions of our website, or by requesting follow-up contacts or other information
or materials from us.
Aggregate information relates to such things as how many consumers visit the website,
which pages are most commonly accessed, what information is downloaded, the type
of web browser and operating system you use, the name of your Internet Service Provider
(e.g., America Online), and so on. When you visit our website, we may automatically
collect this information, and combine it with similar information collected about
all other visitors. By collecting this information, we learn how to best tailor
our website to our visitors and enhance your experience on our website.
As we noted above, personally-identifiable information is collected from you directly
and with your knowledge. Thus, when you register on the website to access certain
members-only portions of the website, we collect the information you provide during
the registration process. When you enter a promotion or request services or information
from us, we collect the information needed for you to participate and for us to
fulfill our obligations to you. When you e-mail us, we collect the e-mail address
you supply, and any other information in your e-mail, so that we can respond.
Our website sometimes includes notices of contests or promotions we are conducting.
In some instances, we may permit you to enter such promotions electronically in
some cases. If that occurs, we will use the information you provide for the purpose
of conducting the promotion (e.g., to contact you if you're a winner). Within a
reasonable time after the conclusion of the promotion, the personal information
will be deleted from our database, unless you've agreed to permit us to keep it
and use it to contact you again. Any such contest or promotion will also be subject
to any additional contest or promotion rules.
We may occasionally ask visitors to complete surveys
and opinion polls about their attitudes and interests. Surveys help us to understand
your business needs and how we can help serve those needs. If sample answers to
surveys are posted on the website, no personally identifiable information will be
included without your express consent.
We may also collect non-personal information when you view our website which is
used on an aggregated basis. The collection of this non-personal information may
be done either through "cookie" technology or with "web beacons" (also called 'single-pixel
gifs') or tracking internet protocol (IP) addresses, as explained below.
Like many companies, we may also use "cookie" technology on and off of our website.
“Cookies” are small pieces of information that are stored by your browser on your
computer’s hard drive. They enhance your online experience by saving your preferences
while you are visiting a particular website. The cookies do not contain any personally-identifiable
information and cannot profile your system or collect information from your hard
When you view our website we may place a "cookie" on your computer. Temporary cookies
are used for purposes such as counting the number of visits to our websites. These
temporary cookies are eliminated when you exit your browser. A permanent cookie
may also be stored on your computer by your browser. When you log in, this type
of cookie tells us whether you've visited us before or if you are a new visitor.
The cookie doesn't obtain any personal information about you or provide us with
any way to contact you, and the cookie doesn't extract any information from your
The "help" portion of the toolbar on most browsers will tell you how to prevent
your browser from accepting new cookies, how to have the browser notify you when
you receive a new cookie, or how to disable cookies altogether. Remember, though,
that disabling this function may impact your use and enjoyment of this website.
Web beacons are Internet tools, such as transparent images on the website or in
e-mails that we may send you, that help us to determine, for instance, whether a
page has been viewed or an e-mail opened. For example, when you ask us to send you
information on a promotion or newsletter, we may use web beacons to determine how
many of the e-mails we sent were actually opened. In general, any electronic image
viewed as part of a web page, including a banner ad, can contain a web beacon.
Third party advertising networks that serve ads onto any Grande website may use
cookies and/or web beacons in their advertisements. Grande retains no control over
these third party cookies and/or web beacons and does not have access to whatever
information they may collect on behalf of the third party. To learn more about third
party advertising networks and their privacy policies, click here http://www.networkadvertising.org/.
other companies' websites. Any information we gather in this way will be governed
We may also log IP addresses for systems administration purposes. IP addresses are
not used to track a user’s session. This information only helps us determine how
often different areas of our website are visited. We do not link IP address to any
information that is personally identifiable.
We may use the personal information you provide us to provide you with the services
or information that you request from us or respond to your comments or questions.
For example, we may contact you if needed in the course of processing a product
or service you requested through our website. In addition, if you complete the registration
process to access certain portions of our website, or if you purchase anything from
our website, you will be asked if we can contact you in the future. If you agree
to such follow-up contacts, we may put you on our mailing list or otherwise contact
you from time to time. For example, we may occasionally send you marketing or promotion
In the e-mail section of our website, we may ask for some personally-identifiable
information, such as your name and phone number. We use this information only if
we need to contact you directly because our attempts to contact you by e-mail were
unsuccessful. We don't use your e-mail address for any purpose other than responding
to your request, unless we have your permission.
We also may use your personal information about you to improve our marketing and
promotional efforts, to statistically analyze website usage, and to improve our
features and content. We may also use your personal information to deliver content
that is customized to your interests, as we best understand them from the information
you've provided to us and your activities on the website. This customized content
may include such things as recipes, banners, product information, and promotions.
Finally, although we do not collect personal information automatically, we may combine
non-personal information collected automatically (through cookies) with your previously
submitted personal information.
In the course of doing business, we may employ third-party companies and individuals
to perform a variety of functions on our behalf. For example, we may hire agencies
to help administer consumer promotions, to analyze data, to fulfill orders you place,
or to provide customer service. These third parties may have access to your personal
information solely to the extent it is needed to perform their functions for Grande
or otherwise to provide you with the services or information that you may request;
however, they are prohibited from using it for other purposes and they are required
to maintain the information in confidence.
We do not
otherwise sell, rent, or loan the personally-identifiable information we gather
on our website to third parties without your prior consent. However, we reserve
the right to use, share, and disclose your personal information in the event we
believe doing so is necessary to operate this website or otherwise provide you with
the services and information you may request, where such disclosure may be required
by law, or to protect our rights or the rights of others.
There may be times when we share aggregate information about our visitors (for example,
the percentage of male and female visitors to our website, web browsers/operating
systems used by our visitors, pages visited, etc.) with advertisers, business partners,
sponsors, and other third parties in an effort to customize or enhance the content
and advertising of our website for our users.
Grande maintains full rights to any information collected on this website, and may
freely collect, use and disclose such information unless prohibited by this Privacy
Policy or applicable law. In the event of a change in control of Grande or sale
by Grande of substantially all of its assets, any information owned by or in the
control of Grande may be transferred to such company successor, who will comply
This website has security measures in place to help protect against the loss, misuse
and alteration of the information under our control. However, we cannot guarantee
that loss, misuse or alteration to information will not occur. In the event that
a breach into our security systems occurs and there is a possibility that an unauthorized
person acquires your personal information, we will notify you of such a breach under
Grande may offer links to third-party websites that we believe may be helpful to
you. However, we do not maintain such websites nor do we endorse the content of
any such websites. We are not responsible for the privacy policies or practices
of any third parties or third-party websites, including any linked or linking websites.
To the extent that you disclose personally identifiable information to any such
third parties, different rules may apply to their use and disclosure of personal
information that you disclose to them. We encourage you to review the privacy policies
of such websites before disclosing your personal information to them to understand
You are ultimately in control of the personally-identifiable information you provide
to us on our website. You can always change your preference for follow-up contacts
just by e-mailing the Online Team at the address listed below or, if you are a registered
user, by changing the information in Your Profile section of the website. If you
prefer, you can cancel your registration altogether and we will take prompt steps
to remove your personally-identifiable information from our database. You may also
request that we update your personal information or correct any factual errors that
you believe may exist regarding this information. Please contact us with your request
at 800-8-GRANDE or firstname.lastname@example.org with any questions regarding your information.
This website is not directed toward children under 13 years of age and Grande does
not knowingly collect or use information from children under 13 through this website.
Grande Cheese Company
Brownsville, WI 53006-0067
(8 a.m. - 4 p.m. Central Time, Monday through Friday.)
or Email us at email@example.com
We'll be happy to answer your questions or hear your concerns.